5 Tips to Improve your Business with VoIP

5 Tips to Improve your Business with VoIP

If you own a business and want to compete in the marketplace, VoIP is something you might want to consider. This one piece of technology can help transform your business into something more efficient, flexible, and profitable. Because of its adaptive nature, VoIP service can work with small businesses or large enterprise organizations. Here are 5 simple tips for using VoIP to improve your business.

Unlimited Storage

One of the biggest advantages of using a VoIP system that’s based in the cloud is the ability to have unlimited amounts of data storage. Everything is digital and stored online so you don’t have to keep track of it within your physical office space. Just simply log onto your online account and access it as needed.

Audio & Video Conferencing

It’s not always possible to meet in person with clients, employees, or potential investors, which is why most businesses need some form of online conferencing. Most VoIP services provide audio and video conferencing that can be used with a desktop, laptop, or mobile device.

Mobile Apps & Business SMS

Using a landline phone as your primary source for business communication is quickly falling by the wayside. Successful companies need to utilize smartphones and mobile devices for daily interactions with customers, clients, and co-workers. Because of this, the majority of VoIP providers include mobile apps and business SMS features with their business plans.

Advanced Voicemail Features

Any business with select hours of operation, or limited employees, faces the issue of not being able to answer every phone call. When this occurs, it’s good to have a secure voicemail system in place. Although the exact voicemail features varies within different VoIP companies, many of them provide private voicemail, remote voicemail access, send to voicemail, visual voicemail, voicemail alerts, voicemail monitoring, voicemail transcription, and voicemail to email forwarding. Between all of these options, you’ll never miss an important message again.

Auto Attendant & Call Routing

When incoming calls reach your business, it’s important for them to get routed in the right direction. You can use two specific VoIP features to do just this. One is called auto attendant and it’s an automated receptionist that provides a personalized message to callers with options for connecting to the operator, dialing by name or extensions, or connecting to other configurable extensions. The oother is called incoming call routing, which provides a phone number and then manages the routing of all incoming calls to this phone number based on your personal on-call preferences.

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