Avoid these Pitfalls of Cheap Internet Serviceadmin
Choosing an internet service provider (ISP) is not something to be taken lightly. If you choose the wrong one, you could be overcharged or receive subpar service and internet speeds. Before signing a contract, it’s important to research your options carefully to avoid getting scammed by cheap internet service. These four pitfalls should be avoided when making your selection.
Just because a company provides you with internet service doesn’t guarantee the quality of this service. Many providers claim to provide service on a “best effort” basis. Such a vague promise gives them leaway to provide less than satisfactory service, claiming they’re doing the best they can. In order to avoid this, look for companies with consistent high percentage availability. Look for those who’ve proven their ability to keep their service up and running close to to 100% of the time.
Internet service is much more than just the ability to get online, it’s about what it can do to help your business. If your business wants to use VoIP protocol for communications, it would be wise to choose an ISP that’s compatible with your desired VoIP provider. The combination will determine more than you might imagine. This includes the features you can use, the monthly cost of service, and the ability you have to expand and grow your business. Don’t fail to research all your options before making a final decision.
Insufficient Customer Service
It would be a huge mistake to sign up for an ISP without reviewing their customer service portfolio and online reputation. Are the majority of customers satisfied or unsatisfied with their level of customer service? Do they provide phone numbers, email addresses or chat rooms to be used when in need of assistance? Are their services available 24/7 or just during regular business hours? Is their support center local or international? Knowing the answers to questions such as these will help determine if they’re a good fit for your needs.
Dealing with a young and inexperienced company may save you money in the beginning. But overtime, seasoned companies are more likely to provide quality service and solid infrastructure. They’ve had time to work out the kinks and fine tune their product to better serve the needs of their customers. Reviewing the history of a company can provide insight into the full depth of their experience.