Planning for Possible Business Disastersadmin
The word disaster conjures up images of hurricanes, floods, fires, tsunamis, and other natural events that cause severe damage to homes and communities. But there are other disasters that occur in more subtle ways that can cause just as much, if not more damage. From a business standpoint, a missed delivery, or improper invoicing could be a huge disaster when it comes to profits. If you own or manage a company, it’s important to anticipate possible business disasters, and have a plan in place for when the time is right.
The following are some ideas to help you prepare for and implement your disaster plan.
1. Brainstorm Disasters
The first step is to sit down and brainstorm with other individuals about the possible disasters that could affect your business. Try to think outside the normal realm of possibilities. Write down any that could possibly happen, even if they seem highly unlikely.
2. Design Plans
For each possible disaster, come up with a plan for dealing with it. This could involve installing software to backup your company data in the cloud, ordering extra supplies in case a shipping delivery gets delayed, finding other vendors to join forces if need be, or installing a backup generator for your office.
Some disasters you can’t plan for, but some you can. Determine which ones could use practice and start implementing these procedures. A good example of this would be a fire evacuation plan. Run occasional drills with those in your office so they know what to do in the event of an actual fire. Keep a list of emergency numbers clearly posted in the office and go over which number to call for which event.
4. Be Proactive
Once a disaster strikes, be proactive and communicate quickly with employees and customers. Implement your previously designed plan and notify your customers as soon as possible. Don’t be afraid to ask the customers for their input regarding possible solutions. Make sure they know rectifying the situation is your number one concern.
5. Establish Reliability
If you regularly deliver products to your customers that are sub par or past the due date, they are less likely to be understanding when a business disaster occurs. If you are consistent and reliable with your customers, when something does go wrong that’s out of your hands, they are more likely to be sympathetic to your troubles.