What you need to know about SIP Trunking

What you need to know about SIP Trunking

When you’ve been online in the past few years, have you ever come across the term “SIP Trunking?” You may have seen it and wondered what it meant, or simply didn’t notice it at all. If you own a small business, or are in charge of business communications, chances are higher that you’ve read something about it. But what exactly is it, and why would someone want to use it?

The Basics

The short definition is as follows: a method used by business phone systems to operate using the internet instead of traditional phone lines.

SIP stands for Sessions Initiation Protocol. Basically this is a set of rules to determine the connection between two endpoints over an IP based network. This type of service is provided by SIP providers. If your business has a PBX/Key System and you want to use SIP trunking, you will need to make sure your system is SIP capable.

The Benefits

First of all, the main benefit is the ability to scale up or down as needed. SIP trunking uses a virtual connection, allowing you to add or remove lines at will. Another benefit of SIP trunking is overall reliability. By using the internet to route calls, redundancies and fail safes can be in place in the event of an emergency or disaster. Finally, this type of technology works with most modern phones, allows you to transfer phone numbers, and usually requires less maintenance.

Choosing a Provider

When you decide to try SIP Trunking, there are several providers to choose from. Most provide the same quality of sound, but come with different additional features and packages. It’s important to accurately assess your specific needs in order to find the right service for you and your business.

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