Last update: May 4, 2018

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1-VoIP Residential

2019 VOIP Service Review

Residential

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1-VoIP Residential Review Summary

Since its beginning in 2005, 1-VoIP has worked hard to build a reputation of reliability and trust. This commitment has paid off, resulting in tons of satisfied customers. 1-VoIP's Residential VoIP service has received some of the best reviews we've seen online. Our review looks into what makes 1-VoIP the provider of choice for some many residential phone service customers.

If you hate receiving calls from telemarketers and robocalls, 1-VoIP has a great solution. They've chosen to partner with Nomorobo, a service that filters out annoying and unwanted interruptions. This feature comes free with VoIP service.

1-VoIP also has affordable plans. You get the service you need at fair and reasonable prices. A handful of beneficial VoIP features are also included absolutely free with all phone plans. We especially like their selection of additional features. You can alter these to tailor a plan to meet your specific needs, all for about 50% less than your traditional phone company.

Bottom Line:

1-VoIP Residential Phone Service is one of our top picks. Great plans with best-in-category customer service make 1-VoIP a good bet.

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1-VoIP Residential Highlights

  • Unlimited Incoming Minutes
  • Crystal Clear Phone Quality
  • Whitelist & Blacklist
  • Customizable Premium Features
  • Hardware Included
  • 99.999% Network Uptime
Miriam Gerritsen

8.9/10

overall rating

Editor: Miriam Gerritsen
Reliability
9.1
Features
8.7
Value
9.2
Customer Support
8.7
  • Plans from:
  • $8.97/mo.
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User rating:

Confidence:93%


1-VoIP Residential Category Reviews

Overall rating

8.9 /10

Overall Review

For more than 10 years 1-VoIP has worked hard to build a reputation of reliability and trust with their customers. Within the highly competitive VoIP industry, they have received some of the highest customer reviews in all categories, due in part to their outstanding customer service and knowledgeable tech support. We've ranked 1-VoIP near the top of the list in the Residential VoIP category.

Our rating system takes into account all the variables that make a phone system usable and affordable. We've rated 1-VoIP Residential service in terms of reliability, value, customer support, and calling features (see the details for each below).

1-VoIP's Residential plans are varied, well priced, and come complete with a selection of desired features. The least expensive plan is less than $10 a month (you 500 call minutes with this plan). You can get unlimited calls (in North America) for as little as $17.97/mo. If you need international calling, the World Unlimited plan offers unlimited calls to 30 countries for only $23.97 per month.

Overall, 1-VoIP's Residential phone service is a great way to save money compared to traditional land line phone service.


  • Unlimited Incoming Calls
  • Hardware Included
  • No Term Commitment
  • Call Recording
  • Voicemail to Email
  • Music on Hold

  • Price:
  • From $8.97/mo.

Residential rating

9.1 /10

Residential Review

1-VoIP residential VoIP phone service is one of the top providers we've reviewed. They provide a feature-packed, quality, reliable service at a very reasonable price (starting at $8.97/mo). 1-VoIP has earned a slot in our top 3 residential VoIP service providers list.

We'd like to point out a few things that make 1-VoIP stand out in our list of residential providers. First, 1-VoIP just gets it when it comes to calling features. 30+ features are included in all their plans, including Anonymous Call Rejection, Music on Hold, Call Waiting, Do Not Disturb, Wake Up Call, Voicemail to Email, and wait for it...Virtual Fax (an upgrade feature with some providers).

Second, 1-VoIP service is solid. Most customers report great call quality and would recommend the service. Which leads to our third point...

1-VoIP customer support get tons of great marks across all of the leading customer advocate and reviews services. And, it turns out that this is no accident. As we've mentioned elsewhere, one of 1-VoIP's core values is excellent customer service and technical support. They seem to be getting customer service right.

Take some time to read our evaluations of 1-VoIP's reliability, features, value, and customer support to see if their service will meet your needs.


  • No Term Commitment
  • Premium Features
  • Free Hardware
  • Virtual Numbers
  • Voicemail
  • Digital Call Forward

  • Price:
  • From $8.97/mo.

1-VoIP Residential Reliability (9.1 / 10)

1-VoIP's business and residential VoIP phone service products have been engineered and developed with reliability and superior customer service as central 'features'.

1-VoIP uses high quality fully redundant switching centers that are dispersed in four different geographical regions. They have backups and fail-safes in place to ensure their service works properly. Customers consistently rate 1-VoIP call quality and reliability with high marks.

1-VoIP residential phone service scores well in the reliability department.

1-VoIP Residential Features (8.7 / 10)

We found 1-VoIP's feature list to be 'just right'. All of the residential calling plans include a nice set of standard features, in addition to a few features we found only as add-ons with other providers.

Features include Do Not Disturb, Speed Dial, Call Waiting, Wake Up Call, and many more (see below). If you don't want to be bothered by anonymous calls, Anonymous Call Rejection can be quite useful. As mentioned above, all calling plans include Nomorobo (rejects telemarketing and robocalls).

1-VoIP residential service also provides great voicemail features, including Voicemail to Email Forwarding, Voicemail Monitoring, and Remote Voicemail Access. No matter where you are, it's easy to receive and respond to voicemails. And, check this out: Virtual Fax is included (no extra fee). Many providers charge for Virtual Fax. We've included a complete list of their available features below.

A Summary of 1-VoIP Residential Features

With Do Not Disturb, all of your calls will get sent to voicemail without ringing.

The ability to switch between two simultaneous incoming calls.

Allows your voice mail box to receive incoming faxes.

Incoming calls after business hours connect directly to your voicemail.

Select your own individual outbound caller ID.

Send a receive faxes from an online member interface.

Visual Voicemail allows you to view, play and read your voicemail and fax messages right from your inbox. 

Enjoy extreme privacy with multiple ways to block unwanted incoming callers.

Transfer any incoming call to voicemail by pressing the “Send to Voicemail” button at any time.

Forward incoming calls to any number you choose.

Your voicemail messages get automatically forwarded to your email as an audio file. 

If you don’t recognize the incoming call, listen as they leave a message, then pick up the phone at any time to speak with the caller.

Professional high-quality music for callers to listen to as they wait on hold or in a queue.

Anonymous Call Rejection automatically rejects calls from people who are using a blocking feature to hide their identity.

Unlimited and free calls to anyone inside your phone network.

Order additional phone numbers from anywhere in the US & Canada that people can call for free.

1-VoIP Residential Value (9.2 / 10)

Is 1-VoIP Residential a good value?

When it comes to the value of VoIP phone service, one of the most important factors is cost. 1-VoIP offers 3 different residential phones plans, all at reasonable prices ranging from $8.97 to $23.97 a month. We were delighted to see that one phone plan started at less than $10 a month. If you're on a tight budget, 1-VoIP's entry level plan would be a great choice.

As mentioned above we're pretty impressed with 1-VoIP's included features. You really get a lot for the money, as compared to other providers. And, compared to old land-line phone systems, 1-VoIP is a clear winner.

Last of all, 1-VoIP has no contracts or cancellation fees. This gives you the freedom to start their service risk free.

1-VoIP Residential Customer Support (8.7 / 10)

1-VoIP residential service received our highest rating for customer support and here's why. First of all, 100% of their customer support centers are located within the US. This is huge for us! You get knowledgeable, local support, and you get it quickly.

Additionally, 1-VoIP provides 24/7 clock customer support. When issues arise during off hours, you're still covered.

Their Dedicate Live Answer system is one more way they set themselves apart from other phone carriers. Every time you give them a call, you're guaranteed to talk to a live person, rather than an automated service. We absolutely loved this feature and have rewarded 1-VoIP with a rating of 8.5 for customer support.

1-VoIP Residential Plans

A Summary of 1-VoIP Residential Plans

Below is a summary of the service plans offered by 1-VoIP Residential.

Value 500

The Value 500 Plan is a very affordable residential phone plan that includes up to 500 minutes of outgoing calls to anywhere in the US and Canada each month. You can even keep your existing phone number.

With over 30 free features included, unlimited incoming minutes, and NO term commitment, the plan is a great replacement for your old landline service. All the hardware you need to connect your phone to your internet connection will be sent in your start up package. Simply connect the hardware to your phone and internet device, and you're set.

You'll save 50% or more compared to a traditional landline phone company, plus take advantage of new features and control your phone time in new flexible ways.

Plan Highlights

  • Unlimited incoming minutes
  • Hardware included
  • Keep Your Number
  • NO term commitment
  • 500 minutes to North America
  • Premium features included

Pricing Options

Value 500
Starting from

$8.97/mo

(paid monthly)
  • Unlimited Incoming
  • 500 Mins, North America
  • Premium Features
  • Hardware Included
  • No Term Commitment
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US & Canada Unlimited

The US & Canada Unlimited Plan is a step up from the Value 500 plan. You get unlimited minutes on calls to anywhere in the US and Canada, in addition to unlimited incoming minutes.

You get all the Premium features that come with all 1-VoIP calling plans, plus you get free shipping (the device you need to connect to the internet).

As with all 1-VoIP Residential phone plans, there is no term commitment.

Plan Highlights

  • Unlimited calls to North America
  • NO term commitment
  • FREE shipping
  • Unlimited incoming minutes
  • Premium features included
  • Hardware included

Pricing Options

US & Canada Unlimited
Starting from

$17.97/mo

(paid monthly)
  • Unlimited Incoming
  • Unlimited North America
  • Premium Features
  • Free Shipping (new)
  • No Term Commitment
Get Started
Popular
US & Canada Unlimited
Starting from

$14.98/mo

(paid annually)
  • Pay Annually (save!)
  • Unlimited Incoming
  • Unlimited North America
  • Premium Features
  • Free Shipping (new)
  • No Term Commitment
Get Started
World Unlimited

The World Unlimited Plan is 1-VoIP's top residential plan. You get unlimited incoming calls plus unlimited calls to 30 countries. The list of countries includes the US, Canada, France, Italy, United Kingdom, Australia, Brazil, Argentina, Germany, Greece, China, Puerto Rico, and more.

This plan includes 30+ calling features. The hardware is free, and right now 1-VoIP is offering Free Shipping!

As with all 1-VoIP plans, the World Unlimited Plan is risk free with no cancellation fees and no term commitment. Note that 1-VoIP does offer a 2 month discount if you pay annually (see the site for details).

Plan Highlights

  • NO term commitment
  • Unlimited to 30 countries
  • FREE shipping
  • Hardware included
  • Unlimited incoming minutes
  • Premium features included

Pricing Options

World Unlimited
Starting from

$23.97/mo

(paid monthly)
  • Unlimited Incoming
  • Unlimited to 30 Countries
  • Premium Features
  • Free Shipping (new)
  • No Term Commitment
Get Started
Popular
World Unlimited
Starting from

$19.98/mo

(paid annually)
  • Pay Annually (save!)
  • Unlimited Incoming
  • Unlimited to 30 Countries
  • Premium Features
  • Free Shipping (new)
  • No Term Commitment
Get Started