PhonePower offers solid residential VoIP phone service to US and Canada residents. We've rated their reliability, their features, their customer support, and we've evaluated their overall value. While they're not our top rated provider, they are a good service.
PhonePower's system is similar to other residential VoIPs. They basically send you a device, you install it, and you're up and running. PhonePower's device is reliable and easy to use. There are some customer complaints about the mobile app and online interface, but we don't think they're deal breakers.
PhonePower includes a ton of great features (45+ features) with all of their plans, a definite advantage as compared to some of the bare minimum providers. Check out the features section of our review to see all that PhonePower offers.
Customer support with PhonePower is a mixed bag. While they pride themselves in having US based support, customers have sometimes complained that the support is sub-par (knowledge, effectiveness, speed). Hopefully PhonePower hears the feedback and is working on customer service quality.
As far a value goes, PhonePower is one of the best we've reviewed. The combination of great pricing, over 45 included features, and reliable phone service, results in a great value. One caveat - PhonePower's online interface and app look a little outdated, not as polished as some of the other provider interfaces.
Summary: PhonePower is a good VoIP service with lots a great calling features.
- Unlimited Calling
- Mobile Phone App
- Block List
- Find Me, Follow Me
- Web Based Call Logs
- Advanced Voicemail