Small & Medium Business VOIP Reviews

2019 Small & Medium Business VOIP Reviews

Which Business VOIP provider should you choose? We've meticulously reviewed all of the leading business VOIP systems and summarized the results below. We consider reliability, value, features and customer service and compute an overall rating for each VOIP. We're confident that if you choose one of our top rated VOIP providers, you'll be very pleased with the service.

Our top rated Small & Medium Business providers

#1 RingCentral (9.5/10) #2 Vonage Business (9.3/10) #3 Ooma Business (9.1/10)
RingCentral logo
#1

RingCentral

2019 VOIP Service Review

Miriam Gerritsen

9.5/10

overall rating

Editor: Miriam Gerritsen

RingCentral
  • Unlimited Calling
  • Video Conferencing
  • Team Collaboration
  • 24/7 Support

RingCentral has become a hugely successful cloud communications provider for small and medium sized businesses in the last several years, offering business phone service (VOIP), video conferencing, online meetings, Internet fax, mobile apps and more. Indeed, Synergy Research Group has ranked RingCentral as the #1 cloud communications provider worldwide. Our analysis shows that RingCentral's success is well deserved. They're reliable, provide good value, and have a growing feature-set.

RingCentral's cloud-based platform allows your system to be flexible, mobile, and keeps your data and information somewhere safe and accessible. RingCentral setup is fast and seamless with the help of an implementation specialist assigned to ensure a smooth transition for your business.

When you get started with RingCentral, you'll be given an account representative to help determine how many users and IP phones your business will need. Desk phones show up within days ready to plug in and start calling. Your employees will use an IP phone, their desktops, or their smartphones.

The RingCentral mobile apps (for iPhone and Android devices) are extremely powerful and integrate your employees' mobile devices with your company business phone system. Through the app, employees can use the company directory, make calls, send texts, check voicemail, and send or receive faxes. Every interaction they have with clients will display their business number designated through the app. This allows them to use personal devices for business use if desired. The app also allows employees to participate in online meetings or video conferences. Based on all that we've seen from RingCentral, we think their services will work quite well for most small businesses.

Learn More from RingCentral
View RingCentral Detailed Review

Reliability
9.5
Features
9.4
Value
9.5
Customer Support
9.6
  • Plans from:
  • $19.99/mo.

Last update: May 3, 2018
Vonage Business logo
#2

Vonage Business

2019 VOIP Service Review

Miriam Gerritsen

9.3/10

overall rating

Editor: Miriam Gerritsen

Vonage Business
  • Unlimited Calling
  • Video Conferencing
  • Text Messaging
  • 40+ Standard Features

We've rated Vonage Business as our top Small & Medium sized business VoIP service provider. Small to medium sized businesses need a reliable communications system that works in the office and on the go. Vonage Small Business phone systems provide award winning desktop and mobile apps to meet this need. Tons of included features, easy plug-and-play setup, highly rated customer support, and great sound quality make Vonage Business an easy recommendation.

Recently Vonage added Amazon Chime Pro Tier to Vonage Business Cloud plans. Chime helps enhance collaboration within a company through chat & chat rooms, online meetings, easy file sharing, video conferencing, and more. It's all included in Vonage's Business Cloud service plans.

In addition to world class collaboration tools, all the best calling features, easy setup, and 24/7 US based customer support, Vonage Business allows you to keep your existing number and offers month-to-month pricing plans. We've compared all the providers and Vonage Business takes the cake!

Learn More from Vonage Business
View Vonage Business Detailed Review

Reliability
9.5
Features
9.2
Value
9.3
Customer Support
9.2
  • Plans from:
  • $19.99/mo.

Last update: January 16, 2019
Ooma Business logo
#3

Ooma Business

2019 VOIP Service Review

Miriam Gerritsen

9.1/10

overall rating

Editor: Miriam Gerritsen

Ooma Business
  • Virtual Receptionist
  • Web Amin Portal
  • Voicemail to Email
  • Call Log

The ability to work on the go is one of the most important features for modern small businesses. With the help of the Ooma mobile app, you can use your smartphone as your business phone. All calls can be routed to any number you choose, and your outgoing caller ID can appear as if it's coming from a work phone.

Depending on the size of your business and layout of your office, you may need to have phones spread throughout. Ooma Linx is a feature within Ooma Office that allows these phones to connect wirelessly anywhere within the office. This should cut down on added equipment and make your office communications more efficient and seamless.

As your business grows, it's important to have a phone system that can keep up. Ooma provides IP phones that can plug in and be used immediately with your existing system. Add as many lines as you need to keep up with growth. Use the web admin tool to update your preferences as needed, including designing the dialogue of your virtual receptionist.

Learn More from Ooma Business
View Ooma Business Detailed Review

Reliability
9.1
Features
9.1
Value
9
Customer Support
9
  • Plans from:
  • $19.95/mo.

Last update: January 5, 2018